Terms of service

TERMS AND CONDITIONS OF SALE AND WEBSITE USE

Holt Hydration™

Last updated: August 16, 2026

Holt Hydration™ is a brand of Holt Hydration Ltd, a company registered in England and Wales under company number 17373868, with its registered office at 124 City Road, London, EC1V 2NX. In these Terms, "we", "us" and "our" mean Holt Hydration Ltd, and "you" means the person using our website or buying from us.

We run this website and store, including all information, content, features, tools, products and services available through it (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms and Conditions, together with any policies referred to in them (these "Terms"), describe your rights and responsibilities when you use the Services and set out the contract between us when you buy from us.

Please read these Terms carefully. They contain important information about your legal rights, our liability to you, and — if you take out a subscription — how and when your subscription automatically renews and how you cancel it. Part B applies specifically to subscriptions.

By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use or access the Services.

Nothing in these Terms affects your statutory rights as a consumer. Where any part of these Terms conflicts with a right you have under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or any other consumer protection law, your statutory right takes precedence.

PART A — GENERAL TERMS

1. ACCESS AND ACCOUNT

1.1 By agreeing to these Terms you confirm that you are at least 18 years old. Our products are not intended for sale to children.

1.2 To use the Services, including browsing our store or purchasing any product, you may be asked to provide information such as your email address, billing, payment and delivery details. You confirm that all information you give us is accurate, current and complete, and that you are entitled to provide it.

1.3 You are responsible for keeping your account credentials secure and for all activity on your account. You may not transfer, sell, assign or license your account to anyone else.

1.4 If you believe your account has been used without your permission, please contact us at [EMAIL] as soon as possible.

2. OUR PRODUCTS

2.1 Holt Hydration™ products are food supplements. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease or medical condition.

2.2 Food supplements should not be used as a substitute for a varied and balanced diet and a healthy lifestyle. Do not exceed the recommended daily dose. Keep out of the reach of young children. If you are pregnant or breastfeeding, taking prescription medication, or have a medical condition — including any condition affecting your kidneys, heart, blood pressure or electrolyte balance — please speak to your doctor or pharmacist before use.

2.3 The information on our website is provided for general information only. It is not medical advice and you should not rely on it as such. Always seek advice from a qualified healthcare professional about any health concern.

2.4 We have made every effort to represent our products accurately. However, colours and product appearance may differ from how they appear on your screen depending on your device and its settings. Packaging may also vary from the images shown.

2.5 Product descriptions, formulations and specifications may change from time to time. We reserve the right to discontinue any product at any time and to limit the quantities we supply to any person, geographic region or jurisdiction.

3. HOW A CONTRACT IS FORMED

3.1 When you place an order you are making an offer to buy from us. Your order is not accepted until we send you a dispatch confirmation email. Our acceptance of your order takes place at that point, and it is at that point that a contract comes into existence between us.

3.2 An order confirmation email acknowledges that we have received your order. It is not acceptance of your order.

3.3 We may decline an order for any legitimate reason, including where the product is out of stock, where we have identified a pricing or description error, where we are unable to obtain authorisation for your payment, or where we suspect fraudulent or unlawful activity. If we decline your order we will refund any payment taken in full.

3.4 Please check your order carefully before submitting it. If you need to change or cancel an order, contact us at [EMAIL] immediately — we will do what we can, but we may be unable to make changes once the order has entered fulfilment.

3.5 You confirm that products you buy are for your own personal or household use, and not for commercial resale or export.

3.6 Order limits. We may limit or cancel the quantity purchased per person, per household or per order. These limits may apply to orders placed under the same customer account, the same payment card, or the same billing or delivery address. We may also decline orders that we reasonably believe have been placed by dealers, resellers or distributors. Where we cancel an order under this clause we will refund you in full.

3.7 If we need to change or cancel an order, we will contact you using the email address, billing address or phone number you gave us when ordering.

4. PRICES AND PAYMENT

4.1 Prices are shown in pounds sterling (GBP).

4.2 VAT

Holt Hydration Ltd is not currently registered for VAT, so no VAT is charged on your order.

4.3 Prices exclude delivery charges, which are shown separately at checkout before you pay.

4.4 The price you pay is the price displayed at the time you place your order and confirmed in your order confirmation email. Prices, discounts and promotions may change at any time, but changes will not affect orders we have already accepted.

4.5 Promotions and discount codes may be subject to their own separate terms. Where those terms conflict with these Terms, the promotion terms apply to that promotion.

4.6 We accept the payment methods shown at checkout. Payment is taken at the time you place your order. By submitting your payment details you confirm that you are authorised to use the payment method and that the details you have given are accurate.

4.7 If a product's correct price is materially different from the price shown, we will contact you before dispatching it and give you the choice of continuing at the correct price or cancelling for a full refund.

5. DELIVERY

5.1 We deliver to the destinations shown at checkout. Delivery options, costs and estimated timescales are set out in our Delivery Policy.

5.2 Delivery estimates are estimates only. We are not liable for delays caused by our carriers, by customs processing, or by events outside our reasonable control (see clause 14).

5.3 If nobody is available at your address to take delivery, the carrier will follow its standard procedure and leave a note.

5.4 Risk in the products passes to you when they are delivered to the address you gave us, or to a person or safe place you have nominated. Ownership passes to you once we have received payment in full.

5.5 If your order arrives damaged, incomplete or incorrect, please contact us at [EMAIL] within a reasonable time of delivery and we will put it right.

5.6 Where you are ordering for delivery outside the United Kingdom, you may be liable for import duties, taxes and customs charges. These are your responsibility and are not included in the price you pay us.

6. YOUR RIGHT TO CANCEL AND RETURN

6.1 Your 14-day cancellation right. Because you are buying at a distance, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have the right to cancel your order within 14 days without giving any reason. The cancellation period ends 14 days after the day on which you (or someone you nominate) receive the goods. Where an order is delivered in several instalments, the period runs from the day you receive the last instalment.

6.2 How to cancel. To cancel, tell us clearly before the period expires — by email to [EMAIL], or using the model cancellation form at the end of these Terms. You do not have to use the form.

6.3 Refunds. We will refund all payments received from you, including standard delivery costs, within 14 days of the day we receive the goods back, or the day you provide evidence you have returned them, whichever is earlier. If you chose a more expensive delivery option than our standard one, we will refund the standard cost only. Refunds are made to your original payment method.

6.4 Returning the goods. You must send the goods back within 14 days of telling us you are cancelling. You are responsible for the cost of return unless the goods are faulty, damaged or not as described. You must take reasonable care of the goods while they are in your possession; we may reduce your refund to reflect any reduction in value caused by handling beyond what is necessary to establish their nature, characteristics and functioning.

6.5 Important exception — opened products. For reasons of health protection and hygiene, the right to cancel does not apply to sealed products that have been unsealed after delivery. This means we cannot accept the return of any sachet, sleeve or box whose seal has been broken, unless the product is faulty or not as described. Unopened, sealed items in re-saleable condition can be returned as above.

6.6 Your rights if something is wrong. Separately from the cancellation right above, the Consumer Rights Act 2015 gives you legal rights. Products we supply must be of satisfactory quality, fit for purpose and as described. If they are not, you may be entitled to a repair, replacement, refund or price reduction. These rights are not limited by these Terms or by any time limit we set for returns. For more information, contact Citizens Advice at citizensadvice.org.uk or on 0808 223 1133.

6.7 Full details of how to return an item are in our Refund and Returns Policy.

6. INTELLECTUAL PROPERTY

6.1 The Services — including all trade marks, brand names, text, images, graphics, video, audio, product photography and the design, selection and arrangement of them — are owned by Holt Hydration Ltd or its licensors and are protected by United Kingdom and international intellectual property laws.

6.2 These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store or transmit any material from the Services without our prior written consent.

6.3 HOLT HYDRATION and the Holt Hydration logo, product names, designs and slogans are trade marks of Holt Hydration Ltd. You must not use them without our prior written permission. Shopify's name, logo and product names are trade marks of Shopify. All other names and marks on the Services belong to their respective owners.

6.4 Except as expressly set out in these Terms, nothing grants you any licence or right under any patent, trade mark, copyright or other intellectual property of Holt Hydration Ltd, Shopify or any third party. All rights not expressly granted are reserved.

7. REVIEWS, FEEDBACK AND USER CONTENT

7.1 If you submit any review, idea, suggestion, photograph, proposal or other content to us ("Feedback"), you grant us a perpetual, worldwide, sub-licensable, royalty-free licence to use, reproduce, modify, publish, distribute and display that Feedback in any medium for any purpose, including commercially — for example in our marketing.

7.2 You confirm that: (a) you own or have all necessary rights to the Feedback; (b) you have disclosed any payment, free product or other incentive you received in connection with it; and (c) the Feedback complies with these Terms.

7.3 We are under no obligation to keep Feedback confidential, to pay for it, or to respond to it.

7.4 Your Feedback must not be unlawful, defamatory, abusive, obscene, threatening, or infringe anyone's rights, and must not contain malware. You must not impersonate anyone or misrepresent the origin of your Feedback. You are solely responsible for the Feedback you submit and for its accuracy.

7.5 We may — but are not obliged to — monitor, edit or remove Feedback we reasonably consider objectionable or in breach of these Terms.

8. THIRD-PARTY TOOLS AND LINKS

8.1 The Services may give you access to tools and features operated by third parties, which we do not control or monitor. These are provided "as is" and "as available", without any warranty or endorsement from us. Your use of them is at your own risk and subject to the third party's own terms.

8.2 The Services may contain links to, or embedded functionality from, third-party websites. We are not responsible for the content or accuracy of third-party materials. If you leave our Services to visit a third-party site, you do so at your own risk, and any transaction you enter into with that third party is between you and them. Please review their terms and privacy policies.

8.3 We may add new features, tools and resources to the Services in future. These will form part of the Services and be subject to these Terms.

9. RELATIONSHIP WITH SHOPIFY

Holt Hydration™ is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Holt Hydration Ltd. By using the Services you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and us, including any injury, damage or loss resulting from the products or services you purchase. You expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or related to your purchases and transactions with us. Nothing in this clause limits any right you have against us.

10. PRIVACY

10.1 All personal information we collect through the Services is handled in accordance with our Privacy Policy and with the UK GDPR and Data Protection Act 2018.

10.2 Because the Services are hosted by Shopify, Shopify also collects and processes personal information about your use of the Services in order to provide and improve them. Some of that information may be transferred to and shared with Shopify and its sub-processors, which may be located outside the United Kingdom. Certain personal information may be subject to Shopify's Privacy Policy. See our Privacy Policy for full detail.

10.3 Marketing emails and text messages. We will only send you marketing by email or SMS where you have given us your consent, or where you have bought from us and we are contacting you about similar products under the "soft opt-in" permitted by the Privacy and Electronic Communications Regulations 2003. Every marketing message tells you how to opt out — unsubscribe in any email, or reply STOP to any text. Opting out of marketing does not stop service messages such as order confirmations, delivery updates and subscription renewal reminders, which we need to send you to perform our contract.

10.4 If you consent to text messages, message frequency varies and your network's standard message and data rates may apply. Reply HELP to any message for assistance. We are not liable for delayed or undelivered messages.

10.5 Security of information in transit. Payment card details are always encrypted in transit. Other information you send us may travel across various networks and be adapted to meet the technical requirements of the networks or devices it passes through.

11. ERRORS AND OMISSIONS

11.1 Occasionally the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, delivery charges, transit times or availability. We reserve the right to correct any error and to update information at any time without prior notice, including after you have submitted an order. Where an error affects an order you have placed, clause 3.3 and clause 4.7 apply.

11.2 Material on the Services is provided for general information only. Some of it — such as blog posts, press coverage or historical announcements — is not kept current and is provided for reference. Except where the law requires it, we are under no obligation to update it. This clause does not affect the accuracy of product information, ingredient declarations, allergen information or pricing, which we take responsibility for and which we correct promptly if wrong.

12. ACCEPTABLE USE

12.1 You may use the Services for lawful purposes only. You must not use the Services:

(a) for any unlawful, fraudulent or malicious purpose; (b) to breach any applicable law or regulation; (c) to infringe our intellectual property rights or those of anyone else; (d) to harass, abuse, insult, defame, slander, disparage, intimidate or harm our staff or any other person, or to discriminate against anyone on the basis of a protected characteristic under the Equality Act 2010 — age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation; (e) to transmit false or misleading information; (f) to send unsolicited advertising or promotional material, including spam; (g) to impersonate any person or entity; or (h) in any way that restricts or inhibits anyone else's use or enjoyment of the Services, or that may harm us, Shopify or other users, or expose any of us to liability.

12.2 You must not: (a) upload or transmit viruses or other malicious code; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any part of the Services; (c) collect or track other people's personal information; (d) phish, pharm or pretext the Services; (e) use any robot, spider, scraper, data-extraction tool, AI or agentic tool, or other automated or manual means to access the Services except as permitted in clause 13.3; or (f) interfere with, bypass or circumvent any security measure, robot exclusion header or other measure we use to restrict access.

12.3 Automated agents. If you use, enable or cause the deployment of any software or service that takes autonomous or semi-autonomous action on your behalf (an "Agent") to interact with the Services, that Agent must: (a) identify itself in the user agent string of every request in the form "Agent/[agent name]"; (b) not conceal that it is an Agent, including by mimicking human interaction patterns or completing or circumventing CAPTCHAs; (c) answer truthfully any prompt seeking to determine whether it is human; and (d) not circumvent any measure we use to block, limit or control Agent access. We may restrict or block Agent access by technical means at any time.

12.4 We may suspend or terminate your access to the Services if we reasonably consider that you have breached this clause 13.

13. EVENTS OUTSIDE OUR CONTROL

We are not liable for any failure or delay in performing our obligations where that failure or delay results from events outside our reasonable control, including strikes, carrier failures, supply chain disruption, extreme weather, fire, flood, epidemic, war, terrorism, civil unrest, failure of public or private telecommunications networks, or acts of government. If such an event occurs we will contact you as soon as reasonably possible and take steps to minimise the delay. If the delay is substantial you may cancel your order and we will refund you in full.

14. OUR LIABILITY TO YOU

14.1 Nothing in these Terms limits or excludes our liability for:

(a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any breach of the terms implied by sections 9 to 11 and 13 of the Consumer Rights Act 2015 (satisfactory quality, fitness for purpose, description, and goods matching a sample or model); (d) defective products under the Consumer Protection Act 1987; or (e) any other liability that cannot lawfully be limited or excluded.

14.2 Subject to clause 15.1, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. Loss or damage is foreseeable if it is obvious that it will happen, or if at the time the contract was made both we and you knew it might happen.

14.3 Subject to clause 15.1, we are not liable for loss or damage that is not foreseeable, and we are not liable for business losses. We supply our products for domestic and private use. If you use them for any commercial or business purpose, we have no liability to you for loss of profit, loss of business, business interruption or loss of business opportunity.

14.4 Subject to clause 15.1, our total liability to you in respect of any order is limited to the total amount you paid for that order.

14.5 We are not responsible for any harm caused by your failure to follow the usage directions, warnings and allergen information on the product packaging, or by your use of a product where you have a known allergy or medical condition that makes it unsuitable for you.

14.6 We do not guarantee that the Services will always be available or uninterrupted, or that they will be free from errors or viruses. We may suspend, withdraw or restrict all or part of the Services for business or operational reasons.

15. COMPLAINTS AND DISPUTES

15.1 If you are unhappy with a product or with our service, please contact us first at support@holthydration.com. We aim to acknowledge complaints within 2 working days and to resolve them within 14 working days.

15.2 If we cannot resolve your complaint between us, you may be able to use an alternative dispute resolution (ADR) scheme. You can also seek free, impartial advice from Citizens Advice at citizensadvice.org.uk or on 0808 223 1133.

16.3 Nothing in this clause prevents you from taking court proceedings.

16. TERMINATION

16.1 You may end your agreement with us at any time — by telling us you no longer wish to use the Services, by cancelling any subscription under clause B7, or simply by ceasing to use the site. You do not need to give a reason.

16.2 We may end our agreement with you or suspend your access to the Services where you have materially breached these Terms, where we are required to do so by law, or where we cease to operate the Services. Except where you are in breach or where the law requires immediate action, we will give you reasonable notice and, where practical, an opportunity to put the breach right.

16.3 Termination does not affect any order we have already accepted, any amount you already owe us, or any right or liability either of us had accrued before it.

16.4 The following clauses survive termination: 7 (Intellectual Property), 8 (Feedback), 15 (Our Liability to You), 16 (Complaints and Disputes), 17 (Termination), 20 (Governing Law), and any other clause that by its nature should survive.

17. GENERAL

17.1 Severability. If any provision of these Terms is found to be unlawful, void or unenforceable, that provision will be severed and the remaining provisions will continue in full force.

17.2 No waiver. If we fail to insist that you perform any obligation under these Terms, or delay in enforcing a right, that does not mean we have waived that right.

17.3 Entire agreement. These Terms, together with the policies referred to in them, form the entire agreement between you and us in relation to your use of the Services and any purchase you make, and supersede any earlier version.

17.4 Assignment. You may not transfer or assign your rights or obligations under these Terms without our written consent. We may transfer our rights and obligations to another organisation, and will tell you in writing if we do. If you are unhappy with the transfer you may cancel your contract within 30 days and we will refund any payments for products not yet provided.

17.5 Third-party rights. These Terms are between you and us. No other person has any right to enforce any of them under the Contracts (Rights of Third Parties) Act 1999, except that Shopify may enforce clause 10.

17.6 Headings are for convenience only and do not affect the interpretation of these Terms.

18. CHANGES TO THESE TERMS

18.1 You can review the current version of these Terms on this page at any time. The date at the top shows when they were last updated.

18.2 We may update these Terms from time to time — for example, to reflect changes in law, in our products, or in how we operate. The Terms that apply to your order are the ones in force at the time you placed it.

18.3 If we make a material change that affects an ongoing subscription, clause B10 applies.

19. GOVERNING LAW AND JURISDICTION

19.1 These Terms are governed by the law of England and Wales.

19.2 You and we both agree that the courts of England and Wales have non-exclusive jurisdiction. However, if you live in Scotland you may bring proceedings in either the Scottish or the English courts, and if you live in Northern Ireland you may bring proceedings in either the Northern Irish or the English courts.

PART B — SUBSCRIPTION TERMS

These terms apply in addition to Part A if you subscribe to a recurring Holt Hydration™ delivery. If there is any conflict between Part A and Part B, Part B applies to your subscription.

B1. WHAT A SUBSCRIPTION IS

B1.1 A Holt Hydration™ subscription is a rolling contract with no fixed end date. You choose a product, a quantity and a delivery frequency, and we send you that order automatically at the frequency you chose, charging your saved payment method each time.

B1.2 Your subscription renews automatically and continues indefinitely until you cancel it. There is no minimum term and no cancellation fee.

B1.3 Available delivery frequencies are every 2 weeks or every 4 weeks. You can change your frequency at any time (see clause B6).

B1.4 Your subscription is personal to you and is for your own household use.

B2. WHAT YOU ARE AGREEING TO WHEN YOU SUBSCRIBE

Before you complete a subscription order we show you, and you accept, the following:

the product and quantity in each delivery;
the price of each recurring order, including any subscription discount;
the frequency at which you will be charged and the goods delivered;
that the subscription continues automatically until you cancel;
that there is no minimum term; and
how to cancel, and the cut-off point before each renewal.

By placing a subscription order you authorise us, and our payment processor, to charge your chosen payment method on a recurring basis in accordance with these terms, until you cancel.

B3. PRICE AND SUBSCRIPTION DISCOUNT

B3.1 Subscribers receive 20% off the standard price on every recurring order, on both the 2-weekly and 4-weekly frequencies. The discounted price is shown to you before you subscribe and in every order confirmation.

B3.2 Delivery charges are applied per order at the rates shown at checkout, unless your order qualifies for free delivery.

B3.3 We may change subscription prices. If we do, we will give you at least 30 days' notice by email before the change takes effect. The notice will tell you the current price, the new price, the date it applies from, and how to cancel. If you do not want to accept the new price you can cancel at any time before it takes effect, and the change will not apply to any order already charged. Continuing your subscription after the notice period means you accept the new price.

B3.4 An introductory or first-order discount applies only to the order stated. Subsequent orders are charged at the then-current subscription price, which we will have made clear to you before you subscribed.

B4. PAYMENT AND RENEWAL

B4.1 We take your first payment when you place your subscription order. Each subsequent payment is taken automatically on or shortly before your scheduled renewal date.

B4.2 Your card details are stored securely by our payment provider. You are responsible for keeping them current. You can update them at any time in your customer account.

B4.3 If a payment fails — for example because your card has expired or there are insufficient funds — we will attempt to take payment again over the following days and will email you to ask you to update your details. If we still cannot take payment we may pause or cancel your subscription. We will tell you if we do.

B4.4 Each recurring order is a separate contract for the goods in that delivery, formed when we send you the dispatch confirmation for that order.

B5. REMINDERS BEFORE EACH DELIVERY

B5.1 We will email you before each recurring order is processed, telling you what is coming, when it will be charged, how much it will cost, and how to skip, change or cancel it. We aim to send this reminder at least 3 days before the charge.

B5.2 It is your responsibility to make sure the email address on your account is current and that our emails are not being filtered into spam. If you have not received a reminder, please check your account or contact us at [EMAIL].

B6. MANAGING, SKIPPING AND PAUSING

B6.1 You can manage your subscription at any time by logging into your account through the link in any subscription email, or by emailing us at support@holthydration.com.

B6.2 From your account you can: change the products or quantity, change your delivery frequency, change your delivery or payment details, skip an upcoming delivery, pause your subscription, or cancel it.

B6.3 Changes take effect from your next scheduled order, provided you make them before the cut-off in clause B7.

B7. CANCELLING YOUR SUBSCRIPTION

B7.1 You may cancel your subscription at any time, for any reason, without charge. There is no minimum number of deliveries you must take.

B7.2 You can cancel:

online, from your account (the fastest way — no need to contact us); or
by email to support@holthydration.com, stating your name and order number.

B7.3 Cut-off. To stop your next delivery, you must cancel at least 24 hours before your next scheduled renewal date. If you cancel after that point, the order that has already been processed will be dispatched and charged, and your cancellation will take effect from the following order.

B7.4 We will confirm your cancellation by email. If you do not receive confirmation within [2] working days, please contact us.

B7.5 Cancelling stops all future orders. It does not automatically refund an order already dispatched — but your rights in clause B8 and clause 6 of Part A still apply to that order.

B8. YOUR CANCELLATION AND REFUND RIGHTS ON SUBSCRIPTION ORDERS

B8.1 The 14-day distance selling cancellation right in clause 6 of Part A applies to your subscription and to each delivery you receive under it. The 14 days run from the day after you receive each delivery.

B8.2 The hygiene exception in clause 6.5 applies equally to subscription orders: we cannot accept the return of sachets or boxes whose seal has been broken, unless the product is faulty or not as described.

B8.3 Your rights under the Consumer Rights Act 2015 (clause 6.6) apply to every subscription delivery.

B9. WHEN WE MAY END OR CHANGE YOUR SUBSCRIPTION

B9.1 We may cancel or pause your subscription if: we are unable to take payment after reasonable attempts (clause B4.3); you have materially breached these Terms; the product is discontinued or unavailable for a sustained period; or we stop offering subscriptions.

B9.2 We will give you reasonable notice by email before doing so, unless the reason makes that impossible. If we cancel and you have paid for a delivery we cannot fulfil, we will refund you in full.

B9.3 If a product in your subscription is temporarily out of stock, we will contact you and, where you agree, either delay that delivery or substitute a comparable product. We will not substitute anything without your agreement.

B10. CHANGES TO THESE SUBSCRIPTION TERMS

If we make a material change to Part B that affects your live subscription, we will give you at least 30 days' notice by email. You may cancel at any time before the change takes effect. Continuing your subscription after that date means you accept the change.

CONTACT US

Holt Hydration Ltd 124 City Road, London, EC1V 2NX, United Kingdom Company number: 17373868 Email: info@holthydration.com

Questions about these Terms should be sent to info@holthydration.com.